What each punishment does, where it reaches, and how to appeal one
Punishments are issued by staff on the site and nowhere else, with a reason you can read. They reach the game and the Discord server from here; nothing is done to you from Discord.
What each one does
- 01Note.Written on your file for staff. You are told nothing and nothing changes.
- 02Warning.On your record, where you can see it on your account, and staff see all of them together.
- 03Mute.On your record. In game it is enforced by the game reading your standing from the site.
- 04Kick.Removed from the server you are in. The game is told the moment it is issued.
- 05Ban, in the game.You cannot join the experience, with the reason shown on the join screen. Bans with an end date end on their own.
- 06Ban, on the site or both.Your account is closed to everything but an appeal, your role in the Empire group is set to Suspended Civilians, and your Discord roles are removed. A ban with an end date is lifted by the clock, and your group role is given back, unless another ban still stands.
Appealing
- 01Open an appeal in Support.Support, Appeal, pick the punishment if it is listed, and say what happened and why it should be lifted. A restricted or banned account can still open an appeal; it is the one thing it can do.
- 02The person who punished you does not review your appeal.The site refuses it. Another member of staff picks the ticket up.
- 03Watch the ticket.Replies are on the ticket itself, on the site. When it is waiting on you the Support item in the sidebar carries a count.
- 04A lifted punishment is lifted everywhere.The game, your Empire group role, your Discord roles and your account, in that order, with each step logged.
Punishments are told to #punishment-logs on Discord, without the private part of the reason. Staff see everything on the member's file; you see what was written for you.